Privacy notice.

Last updated: 13 September 2026

Polararc advises manufacturers on their obligations under EU law. We hold ourselves to the same standard. This notice is written to be read, not to be scrolled past.

1. Who is responsible for your data

Polararc, a company registered in the Republic of Estonia, is the controller of the personal data described in this notice. You can reach us at admin@polararc.eu on anything in it, including any request to exercise your rights.

2. What this notice covers

This notice covers the website at polararc.eu. Personal data we process in the course of an engagement, once a mandate is in place, is governed by that engagement documentation rather than by this notice.

3. What we collect

What you send us. If you use the enquiry form, we receive your name, company, country of manufacture, email address, the service you selected and the message you wrote. If you use the requirement check and ask for the summary, we receive your email address, your company if you give it, and the answers you selected. You choose what to put in these fields, and nothing is required beyond an email address we can reply to.

Server logs. Our hosting provider records standard technical information for every request: IP address, the time, the page requested and the browser user agent. This exists so the site can be kept secure and working, and we do not use it to build any profile of you.

4. This website sets no cookies

We use no cookies, no tracking pixels, no advertising tags, no analytics and no social media trackers. Every file this site loads, including its fonts and images, is served from polararc.eu, so visiting it sends nothing to any third party. That is why you have not been asked to accept anything. Nothing on this site profiles you, and nothing here is shared with advertisers.

5. Why we hold it, and on what legal basis

To answer your enquiry. Where your enquiry is a step toward a possible engagement, our basis is Article 6(1)(b) of the GDPR, taking steps at your request before entering into a contract. Where it is a general question, our basis is Article 6(1)(f), our legitimate interest in responding to business enquiries addressed to us.

To keep the site secure. Our basis is Article 6(1)(f), our legitimate interest in running a secure website. We have weighed this against your interests, and given that the logs are ordinary security records held briefly by our hosting provider, we consider the impact on you to be minimal.

We do not sell personal data, we do not share it for advertising, and we take no automated decisions about you.

6. Who else sees it

Your enquiry is delivered to our own mailbox. The only party who processes data on our behalf is our web hosting and email provider, acting on our instructions under a written processing agreement. We disclose personal data to anyone else only where the law requires it.

7. Where it is processed

Our website hosting and email are provided within the European Union or the European Economic Area. Where any transfer outside that area becomes necessary, we will rely on the safeguards permitted under Chapter V of the GDPR.

8. How long we keep it

Enquiry correspondence is kept while we deal with it and for 24 months afterwards, so that we have the context if you come back to us. If a mandate follows, the correspondence moves into the engagement record and is kept under the retention terms of that engagement. Server logs are kept for the period set by our hosting provider, which is short.

You can ask us to delete your enquiry sooner, and we will, unless we are required to keep it.

9. Your rights

Under the GDPR you have the right to ask us for a copy of the personal data we hold about you, to have inaccurate data corrected, to have data erased, to have our processing restricted, and to receive data you gave us in a portable form. Where we rely on legitimate interests, you have the right to object, and we will stop unless we have compelling grounds that override your interests.

Write to admin@polararc.eu and we will respond within one month. We do not charge for this.

10. Complaints

If you are not satisfied with how we have handled your data, you can complain to the Estonian Data Protection Inspectorate, the Andmekaitse Inspektsioon, at www.aki.ee. You may also complain to the supervisory authority in the EU or EEA country where you live or work.

11. Changes to this notice

We may update this notice. The version published here is the current one and the date of the most recent update is shown at the top. Where a change is material, we will say so on this page.