Services

Representation, compliance, and a home for your documents.

Three connected services that give a non-EU manufacturer everything needed to place, and keep, products on the EU market.

Pillar 01

EU Authorised Representative & GPSR Responsible Person

We act on your behalf under a written mandate, named on your Declaration of Conformity and on your product. We verify your documentation is in order, hold it at the disposal of market-surveillance authorities, and act as your single EU point of contact. Not a mailbox: a partner who vets the compliance, as the law now expressly requires.

The Authorised Representative (under the Market Surveillance Regulation) and the GPSR Responsible Person are legally distinct roles, and one provider can hold both.

What the mandate covers
  • Named economic operator established in the EU
  • Listed on your DoC and on the product or packaging
  • Verification of your Declaration of Conformity and technical file
  • Single point of contact for market-surveillance authorities
  • Documentation held at the authorities’ disposal, typically for 10 years
  • GPSR Responsible Person duties for consumer products and marketplace listings
From scope to signature
  • Identify the directives and regulations that apply
  • Gap analysis against the current requirements
  • Map the relevant harmonised standards
  • Draft and review the Declaration of Conformity
  • Structure the technical file for audit
  • Conformity route: self-certification or notified body
  • Labelling, instructions and translations
Pillar 02

CE Marking Support & Advice

We identify the directives and regulations that apply to your product, run a gap analysis, map the harmonised standards, draft and review your Declaration of Conformity, structure your technical file, and guide you through the conformity route, plus labelling, instructions and translations.

Engineering-led advice grounded in the actual standards your product must meet, not a checklist.

Pillar 03

Technical Documentation Hosting

Your Declaration of Conformity, technical file, test reports and risk assessments, held in a secure, access-controlled, version-controlled repository with long-term retention and instant retrieval when an authority comes calling. Built for today’s paper-or-digital DoCs and ready for the move toward digital documentation.

When a request arrives, the difference between compliant and exposed is whether the file is to hand. Ours is.

How the repository works
  • Secure, access-controlled storage
  • Version control across every revision
  • Long-term retention aligned to legal requirements
  • Instant retrieval for authority requests
  • Structured for paper and digital Declarations of Conformity
  • Ready for the shift to digital documentation under the new rules
Regulatory landscape

The frameworks we work across.

From the rules that mandate EU representation to the product directives behind your CE mark, and what’s coming next.

Regulation (EU) 2023/988

General Product Safety

EU responsible person for consumer products; required by marketplaces.

Mandates representation
Regulation (EU) 2019/1020

Market Surveillance

Article 4: an economic operator established in the EU for most CE-marked goods.

Mandates representation
Regulation (EU) 2023/1230

Machinery Regulation

Replaces the Machinery Directive 2006/42/EC from 20 January 2027.

Applies Jan 2027
Directive 2014/35/EU

Low Voltage (LVD)

Electrical equipment within defined voltage limits.

Directive 2014/30/EU

Electromagnetic Compatibility

Emissions and immunity for electrical and electronic equipment.

Directive 2014/53/EU

Radio Equipment (RED)

Equipment that intentionally transmits or receives radio.

Directive 2011/65/EU

RoHS

Restriction of hazardous substances in electrical goods.

Directive 2009/48/EC

Toy Safety

Applies until 1 Aug 2030, when the new Toy Safety Regulation (EU) 2025/2509 takes over.

Regulation (EU) 2016/425

Personal Protective Equipment

Design and conformity for PPE categories.

On the horizon: the Cyber Resilience Act extends obligations to products with digital elements. Manufacturers’ vulnerability-reporting duties start on 11 September 2026, and the regulation becomes fully applicable on 11 December 2027. We’re tracking it so you’re ready.

How it works

From mandate to market, in four steps.

Scope & mandate

We confirm the regulations that apply and put a written mandate in place naming Polararc as your EU representative.

Document review

We vet your Declaration of Conformity and technical file, flag gaps, and help you close them.

Appointment & listing

You’re named on the DoC and product; your repository goes live, ready for marketplace and authority checks.

Ongoing representation

We hold your documentation, respond to authorities, and keep you ahead of regulatory change.

Ready to put your EU representation in place?

Tell us where you manufacture and what you sell into the EU. We’ll map the route and the mandate.

Talk to Polararc → About Polararc